If you enjoy solving problems, thrive in a dynamic environment, and like helping people through challenging situations, we'd love to hear from you.
As a Claims Adjuster, you will guide our UK customers through the entire claims journey - from the initial claim registration to its assessment and resolution. We are looking for someone who communicates clearly, pays attention to detail, and enjoys combining customer communication with analytical decision-making.
What will be your role?
- Communication with clients when dealing with insurance claims (80 % phone contact, plus emails)
- Assessing the occurrence of insurance claims, damage and their processing and settlement
- Identification and review of insurance coverage
- Handling complaints arising from insurance claims
Why work at DEFEND INSURANCE GROUP? 🚗
- We are an international company where open communication is encouraged and collaboration across teams and countries is a natural part of how we work.
- We give people the space to take ownership and get involved in activities that genuinely contribute to the company’s operations.
- We believe that transparent communication and work we truly care about make a real difference.
We support our people by offering:
- 6 weeks' holiday and 2 personal days
- 1 HO per week
- Multisport card for 350 CZK
- Cafeteria system or contribution to pension insurance
- Meal voucher allowance and much more
You might be a perfect fit if you have:
- Are fluent English speaker, level C1 is required
- Speak any other language - it is a great advantage
- Have good communication skills and pro-customer approach
- Have investigative skills and are detail oriented
- Are able to use MS Office
Has this position cought your attention?
If yes, then don't hesitate to send us your resume in English along with a cover letter. We will be delighted to get back to you and schedule an online interview where we will have the opportunity to get to know each other better. 🤝
