IT Engineer Technician - Internal Support - Práce v IT .cz

IT Engineer Technician - Internal Support

IT Engineer Technician - Internal Support

Úvod a popis pracovní náplně

  • As IT Engineer Technician you will be responsible for:
  •  Customer relationship: empathetic to our clients' needs and ensuring we deliver a very high level of customer service
  •  Incident Management
  •  Configuration Management: Managing of IT assets like desktops, laptops (end-user) equipment in our ITSM application
  •  End User Provisioning: The setup, change or removal of end user IT equipment. This includes PCs and end user applications, setup of users on the telephony systems, etc.
  •  Support: Provide support to end users to resolve issues in a timely manner whilst maintaining a high-level of customer service


  • What we are lookig for?
  • Friendly and communicative member for our dynamic team + Positive attitude and enthusiasm about IT field
  • Proven work experience from the similar roles as IT Support/Technician, Service Desk or Administrator (HW, SW)
  •  A team player but also able to work independent, self-organized and self-motivated
  •  Highly proficient in spoken and written English and Czech/Slovak is must
  •  Knowledge about ITIL, experience in usage of ticketing tools
  • .. Knowledge of current Microsoft Windows desktop and server operating systems
  • .. Knowledge of Microsoft Office suite and hardware (Laptops, PC's, Mobiles) with understanding of servers 
  • .. Understanding of Microsoft Active Directory, Certification as MCSA or MOS would be nice,  Knowledge in usage of SCCM, understanding of Microsoft Exchange


  • We can offer a rich package of benefits and conditions:
  • Great salary conditions + 10% yearly bonuses
  • Permanent contract, beautiful offices environment in Prague 4, Pankrac
  • Opportunities for a personal and professional development
  • Meal vouchers, 5 weeks of holiday
  • Mobile phone, notebook
  • 3 sickdays, contribution for public transport ticket, contribution for pension insurance 1000 czk/monthly
  • Language courses, training abroad and much more...
  • In case of your interest do not hesitate and apply to this great opportunity. Applications and CV is required in English, please.


dne 17.05.2018 v 5:10

Místo práce:

Hlavní město Praha



Možný nástup:


Pracovní poměr:

Práce na plný úvazek

Platové podmínky:


Zařazeno v oborech:

  • IS/IT: Projekce a konzultace
  • IS/IT: Správa systémů a HW

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